Questions 1-5: Write a sentence based on the picture
Directions:
In this part of the test, you will write ONE sentence that is based on a picture. With each picture, you will be given TWO words or phrases that you must use in your sentence. You can change the forms of the words and you can use the words in any order. Your sentences will be scored on:
the appropriate use of grammar and
the relevance of the sentence to the picture.
You will have 8 minutes to complete this part of the test (questions 1-5)
Question 1
cart / old
Question 2
school / to
Question 3
waitress / food
Question 4
up / elevator
Question 5
study / a lot of
Question 6&7:
Respond to a written request
Directions:
In this part of the test, you will show how well you can write a response to an e-mail.
Your response will be scored on:
the quality and variety of your sentences,vocabulary, and organization.
You will have 10 minutes to read and answer each e-mail.
Question 6:
Directions: Respond to this email requesting for an extension and give TWO reasons why you will be unable to comply with the deadline.
| FROM: Axis Telecommunications |
| TO: Jon Lucas |
| SUBJECT: Cellphone Bill |
| SENT: January 16, 2007 |
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As per our records, you have an outstanding of $852.65 due last December 25, 2006. Please pay your balance before January 25, 2007. Failure to pay your outstanding balance will force us to discontinue our service.
For questions or clarifications, call our customer service hotline at (888) 888-88-88.
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To : Axis Telecommunications |
| SUBJECT: Re: Cellphone Bill |
Question 7
Directions: Respond to this email as if you are the head of the customer service department of Bertie’s Supermarket. Make a statement of apology and mention TWO actions that you have taken to avoid future accidents in your store.
| FROM: Jean Heaver |
| TO: Customer Service Manager, Bertie’s Supermarket |
| SUBJECT: Complaint |
| SENT: November 12, 2006 |
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On November 11, 2006, I was shopping for supplies in your store. I was browsing through your supermarket aisles when I suddenly tripped due to a missing tile on the floor. I have reported this matter to the customer relations officer within the vicinity already.
Please inform me of the actions that you have taken to address this problem. In addition, make sure that these kinds of accidents do not happen again. Remember that customer safety should be of your utmost concern.
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| To : Jean Heaver |
| SUBJECT: Re: Complaint |
Question 8: Write an opinion essay
Directions:
In this part of the test, you will write an essay in response to a question that asks you to state, explain, and support your opinion on an issue. Typically, an effective essay will contain a minimum of 300 words. Your response will be scored on:
whether your opinion is supported with reasons and/or examples,grammar,vocabulary, andorganization.
You will have 30 minutes to plan, write, and revise your essay.
Question 8:
| Companies are practicing many ways to increase employee satisfaction. For instance, they offer several benefits, like bonuses, free international training programs, housing loans, health insurances and auto loans. In your opinion, which of the benefits mentioned above will give employees the utmost satisfaction? Explain your opinion and support it with examples.
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